1. In order to ensure the continuity and height of the fireplace flame and other visual effects, it is necessary to reserve a vent in front of the fireplace, so as to form air return, so as to ensure the flame effect, no local fire break and low flame problems.

2. The fire fog of the fireplace is too low to float up. It may be because the external wind and other air currents affect the fire fog.

3. If the water tank is cleaned for maintenance or the fireplace needs to be moved for repair, close the fireplace first, drain the water inside the fireplace, and then turn off the main switch to prevent the water from flowing back into the fireplace and causing damage to the electrical components inside the fireplace.